updated on Jan 12, 2015
BY USING THE WEBSITE, YOU AGREE TO THE TERMS AND CONDITIONS OF THIS POLICY. IF YOU DO NOT AGREE WITH THE TERMS AND CONDITIONS OF THIS POLICY, PLEASE DO NOT PROCEED FURTHER TO USE THIS WEBSITE.
Information and Usage
You may need to provide Astro4u Your Personal Information during the course of using some services of the Astro4u, for instance, creating a User ID, provide information in Your account while registering on the Website, or provide financial information while making an online purchase, upload content, participate in any online survey or contest, communicate with Astro4u's customer service by phone, email or otherwise, provide reviews for the content available on the Website.
Astro4u collects only such Personal Information that Astro4u believes to be relevant and is required to understand You or Your interests. Astro4u collects Your Personal Information in order to record, support and facilitate Your participation in the activities You select, track Your preferences, to provide You with a customized Website experience, to notify You of any updated information and new activities and other related functions offered by Astro4u, keep You informed about latest content available on the Website, special offers, and other products and services of Astro4u, to assist You with customer service or technical support issues, to follow up with You after Your visit, to otherwise support Your relationship with Astro4u or to prevent fraud and unlawful use.
In an effort to make our Website effective, certain information may be collected each time you visit the Website. Such information may be stored in server logs. These encrypted statistics do not identify you personally, but provide us the information regarding your visit to the Website and the type of user who is accessing our Website and certain browsing activities by You. This data may include: IP address of Your server from where the Website is being accessed, the type of browser (Internet Explorer, Firefox, Opera, Google Chrome etc.), the operating system of Your system and the Website You last visited before visiting to our Website. The duration of Your stay on our Website is also stored in the session along with the date and time of your access. These data are used by Astro4u to understand the use and number of user visiting the Website. Some of the information related to the Website and Your visit to the Website may be shared by the sponsors, investors, advertisers, developer, strategic business partners of Astro4u and some associates in order to enhance and grow our business and the Website but we assure that these information will never include any of Your Personal Informations. This anonymous information is collected through the use of a pixel tag, which is industry standard technology used by most major Websites.
When You use the Website, Astro4u 's servers (which may be hosted by a third party service provider) may collect information indirectly and automatically about Your activities on the Website; for instance by way of cookies. A cookie is a small amount of data that is sent to a user's browser from a web server and is eventually stored on a user's computer hard drive. This anonymous information is maintained distinctly and is not linked to the Personal Information You submit to Astro4u.
Whether You want Your web browser to accept cookies or not is up to You. If You haven't changed Your computer's settings, most likely Your browser already accepts cookies. If You choose to decline cookies, You may not be able to fully experience all features of the Website. You can also delete Your browser cookies or disable them entirely, but this may significantly impact Your experience with the Website and may make parts of the Website non functional or inaccessible. We recommend that You leave them turned on.
We use third-party service providers to serve ads on our behalf across the internet and sometimes on this Website. They may collect anonymous information about Your visits to our Website, and Your interaction with our products and services. No personally identifiable information is collected or used in this process. They do not know the name, phone number, address, email address, or any personally identifying information about the user.
Astro4u also uses the log file like other website servers which is the standard measures. They include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks. We use them to analyse trends, administer the site, track a user's movement and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information.
Astro4u DOES NOT trade or sell Your Personal Information in any manner, except as specified herein, or if express consent is sought from You.
Personal Information provided by You is used only:
(a) to facilitate Your use of the Website;
(b) to respond to Your inquiries or fulfil Your requests for information about the various services;
(c) to provide You with information about Astro4u's products/services and to send You information, materials, and offers from Astro4u;
(d) to send You important information regarding the Website, changes to Astro4u's terms, conditions, and policies and/or other administrative information;
(e) to send You surveys and marketing communications that Astro4u believes may be of interest to You;
(f) to personalize Your experience on the Website and Astro4u's other websites by presenting advertising, products and offers tailored to You;
(g) to help You address Your problems with the Website including addressing any technical problems;
(h) if You purchase any content or avail of any service from the Website, to complete and fulfil Your purchase, for example, to have Your payments processed, communicate with You regarding Your purchase and provide You with related customer service;
(i) for proper administering of the Website;
(j) to conduct internal reviews and data analysis for the Website (e.g., to determine the number of visitors to specific pages within the Website);
(k) to improve the services, content and advertising on the Website;
(l) to protect the integrity of the Website; and
(m) to respond to judicial process and provide information to law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted by law.
You acknowledge that apart from Your Personal Information, if You upload any content on the Website, such content may contain information including Personal Information and the same may be available to the other users of the Website. Astro4u will not be liable for the disclosure and dissemination of such Personal Information to third parties.
Astro4u may disclose aggregated information about the use of the Website, but it will never contain Personal Information. Astro4u does not disclose Personal Information to third parties in the normal course of operations. However, in situations when Astro4u is legally obligated to disclose information to the government or other third parties, Astro4u will do so.
Astro4u implements standard measures to protect against unauthorized access to and unlawful interception of Personal Information. However, no internet site can fully eliminate security risks.
2.Shared Personal Information
You are required to submit Your information at the time of making an online purchase on the Website. Astro4u uses an online payment gateway that is operated by a third party and the information that You share with Astro4u is transferred and shared with such third party payment gateway operator. The said operator may also have access to Your online purchase history/details that You make from the Website.
Extremely sensitive information like Your credit-card details are transacted upon secure sites of approved payment gateways which are digitally under encryption, thereby providing the highest possible degree of care as per current technology. You are advised, however, that internet technology is not 100% safe and You should exercise discretion on using the same.
Astro4u strives to ensure the security, integrity and privacy of Your Personal Information and to protect Your Personal Information against unauthorized access or unauthorized alteration, disclosure or destruction. For this purpose, Astro4u adopts internal reviews of the data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where Astro4u stores Your personal data.
Astro4u is not responsible for any breach of security or for any actions of any third parties that receive Your Personal Information. The Website also linked to many other sites and we are not/shall be not responsible for their privacy policies or practices as it is beyond our control.
Notwithstanding anything contained in this Policy or elsewhere, Astro4u shall not be held responsible for any loss, damage or misuse of Your Personal Information, if such loss, damage or misuse is attributable to a Force Majeure Event (as defined below).
A "Force Majeure Event" shall mean any event that is beyond the reasonable control of Astro4u and shall include, without limitation, sabotage, fire, flood, explosion, acts of God, civil commotion, strikes or industrial action of any kind, riots, insurrection, war, acts of government, computer hacking, unauthorised access to computer data and storage device, computer crashes, breach of security and encryption, etc.
Astro4u will use information only in accordance with the Policy under which the information was collected unless we have received explicit authorization.
Astro4u may disclose any information Astro4u may have about You (including Your identity) if Astro4u determines that such disclosure is necessary in connection with any investigation or complaint regarding Your use of the Website, or to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) Astro4u's rights or property, or the rights or property of users of the Website, including Astro4u's customers. Astro4u reserves the right at all times to disclose any information that Astro4u deems necessary to comply with any applicable law, regulation, legal process or governmental request. Astro4u also may disclose Your information when Astro4u determines that applicable law requires or permits such disclosure, including exchanging information with other companies and organizations for fraud protection purposes.
You acknowledge and agree that Astro4u may preserve any communication by You with Astro4u through the Website or any Service, and may also disclose such data if required to do so by law or if Astro4u determines that such preservation or disclosure is reasonably necessary to: (1) comply with legal process; (2) enforce this Policy; (3) respond to claims that any such data violates the rights of others; or (4) protect the rights, property or personal safety of Astro4u, its employees, users of, or visitors to, the Website, and the public.
You can always choose not to provide information and in such cases, if the information required is classified as mandatory, You will not be able to avail of that part of the Services, features or content.
You can add or update Your Personal Information on a regular basis. When You update information, Astro4u will keep a copy of the prior version for its records.
Astro4u may, if You so choose, send direct advertisement mailers to You at the address given by You. You have the option to opt-out of this direct mailer by clicking at the unsubscribed link option attached to e-mail. Astro4u respects Your privacy and if You do not want to receive e-mail or other communications from Astro4u, please report to Astro4u at firstname.lastname@example.org
If You do not want Astro4u to use Personal Information that Astro4u to You, please report to Astro4u at email@example.com
The 'Help' portion of the toolbar on most browsers will tell You how to prevent Your browser from accepting new cookies, how to have the browser notify You when You receive a new cookie, or how to disable cookies altogether. Further, You can also disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on's settings or visiting the Website of its manufacturer. However, as cookies allow You to take advantage of some of the Website's features, some of the Website's features and services may not function properly if Your cookies are disabled. It is therefore, recommended that You leave the cookies turned on. For instance, if You block or otherwise reject Astro4u's cookies, You will not be able to add items to Your shopping cart, proceed to checkout, or download any of Astro4u's Content or avail of Astro4u's services that require You to log in.
By using this Website and the products, content and services provided on the Website, You agree and acknowledge that Your Personal Information collected through the Website may be transferred across national boundaries and stored and processed in any the country around the world. You also acknowledge that in certain countries or with respect to certain activities, the collection, transfer, storage, and processing of Your information may be undertaken by trusted third party vendors or agents of Astro4u such as credit card processors, web hosting providers, communication services, and web analytic providers, to help facilitate Astro4u in providing certain functions.
Astro4u may make changes to this Policy, from time to time at Astro4u's sole discretion or on account of changes in law. Astro4u will not reduce Your rights under this Policy without Your explicit consent. Astro4u may e-mail periodic reminders of the notices and conditions, unless You have instructed Astro4u not to, but You should check the Website frequently to see recent changes. Notwithstanding the above, Astro4u shall not be required to notify You of any changes made to the Policy. The revised Policy shall be made available on the Website. Your continued use of the Website, following changes to the Policy, will constitute Your acceptance of those changes.
8. Grievance Officer